W. A. ZIMMER REVIEWS
Read WA Zimmer reviews to see what some of our customers have to say about our work. For over 45 years, we’ve built our business on happy customers, repeat business, and referrals. Our clients in Fort Wayne, Huntington, South Bend, Elkhart, St Joesph, southwest Michigan, and surrounding areas share their experiences and satisfaction with our custom outdoor solutions, including pergolas, patio covers, sunrooms, and more. We pride ourselves on delivering exceptional quality, craftsmanship, and customer service. See and hear firsthand how we’ve helped homeowners enhance their outdoor spaces and create beautiful, functional areas for relaxation and entertainment.
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I would highly recommend the 4 season wall system over traditional construction for open visibility. Our designer and installers were very friendly, thorough, knowledgable, and skillful. All were very good to work with.
Everyone from start to finish of my sunroom installation was professional and easy to work!
We really liked the new Elkhart showroom! Great display of products! Our designer, John, was great to work with and completely understood our needs! He was very clear on costs and process; he even provided everything we needed for the HOA approval. Our installers were great, too. Prompt, professional, courteous, and efficient! The pergola looks great and the job site was cleaned upon completion!
My designer was very patient with me on choosing the product options! The guys installing helped me understand where they were putting the awning and how to operate it! 10/10!
Everyone in the showroom was very nice and answered all of our questions! You have a great designer in Aaron! Our installers were very nice! We had a lot of questions and they were answered in a very nice manner! You should be very proud of your employees; we are enjoying the pergola very much!
I called the showroom after seeing a TV commercial. From that point until my awning was installed, everyone was polite, professional, and informative.
Julia did an excellent job explaining the different patio cover options when we visited the Elkhart showroom, and John did a great job helping explaining the details when he met with us in our home!
Our installers – Justin, Gabe, and Preston – were great! They paid attention to every detail and respected our property with a complete clean-up!
Everyone I spoke with in the showroom was professional and my designer, Aaron, was a great guy! The installers were also really good! I love my two awnings!
I’m a repeat customer and have already referred my friends!
Loved the showroom, the designer was extremely helpful, and the install team worked well together! 10/10!
Everything went great – every step of the way!
Everyone was so professional and efficient!
Our install team did a wonderful job and went above and beyond what we expected! They did everything we could have possibly wanted!
W. A. Zimmer’s Elkhart showroom was impeccable, and Julia was super knowledgable!
Everything related to the installation went smooth!
We reached out to our friend, Ryan, who put us in touch with our designer, Aaron. He was so friendly and thorough!
Our installers, Aiden & Michael, worked so hard on a very hot day! They took great care with anything they needed to move! The site was left perfectly clean! We love our new motorized screens!!
I was surprised at all of the color choices for my awning and liked being able to see them displayed in larger pieces. Aiden & Justice worked quickly and efficiently together during the installation. They are both very friendly and personable. They did a great job!
W. A. Zimmer was terrific! You have a great employee in Aiden; he is a great personal service rep!
We were extremely pleased with the time of the installation. The turn around time from ordering to installation was great!
Elisha was very helpful in the showroom. Told her what I was interested in, and she answered all of my questions.
My designer, Aaron, was great. Took his time to show me everything that was available. He didn’t rush me, and I never felt pressured.
The installers were wonderful. They arrived on time and did a beautiful job.
I love my new pergola!
Our designer, Adam, was professional, informative, and did not push any unnecessary options! Our installers were professional and courteous!
Installation crew was very professional and knowledgable about the patio cover installation! Great crew to have on the worksite! Everyone was a consummate professional!
W. A. Zimmer enclosed our covered porch. We were very pleased with the entire process!
Everyone was friendly, helpful and informative! I was told it could be up to 8 weeks, but my awning was installed in 2 weeks. Very satisfied!
We were extremely pleased with the complete installation of our motorized screen. The three gentlemen who installed it were very professional, very efficient, and extremely pleasant. It was a very positive experience working with W. A. Zimmer!
We first saw W. A. Zimmer at the Century Center home & garden, and later had John out to meet with us and help design our pergola and shade screen. The installers were very nice. They moved things for me and explained how everything works. Everyone was great to work with!
On both of our visits to the Huntington showroom, staff were pleasant and helpful as they showed us the products.
Our designer, Adam, was personable and we appreciated him pointing out different options.
We weren’t home when the patio cover was installed, but the clean up was excellent. We are pleased! Thank you!
Everyone was very nice, friendly, and professional! Our new patio cover looks perfect, like it was always there!
Our designer Rich was great and instilled our confidence in W. A. Zimmer!
Our installers were very personable and professional!
10/10!
We love our new motorized screen; it’s a perfect fit!
We love our new patio cover! It’s beautiful!!
After seeing W. A. Zimmer at the FW Home & Garden Show, we made two trips to the Huntington showroom to help decide between a stationary and operable pergola. Elisha was extremely helpful!
The installation was very efficient and professional. Clean up was great. Overall W. A. Zimmer experience was very positive!
We’re repeat customers and, once again, everyone was very nice to deal with! Very satisfied!
We initially contacted W. A. Zimmer by phone and the lady was personable, easy to deal with, and not high pressure. Our installers worked on a pretty hot day in crappy weather! Got done in a day! Great job!!
We were very impressed with our installers, Jesse & Michael! Great work!
Talked with Elisha at the FW Home & Garden show. She was very good at explaining our options!
Our designer, Rich, was on-time and helped get us what we wanted!
Our installers were very efficient, answered all of our questions, and did a great job!
We’re very happy with the looks and operation of our awning!
Our designer had a kind and caring attitude, and our installers were great!! They took their time explaining everything!
Our whole experience from beginning to end was excellent!
The designer, Adam, was very helpful! Our installation team was OUTSTANDING! Very easy to work with, arrived early every day and stayed late when required! The worksite was ALWAYS left clean!
We would recommend WA Zimmer to anyone!!
We visited the display at the Home & Garden show, and everything seemed well organized! Our designer, Rich, was personable, and the installation was very good!
10/10! Our designer was friendly and was able to accomplish what we wanted! Our installers did excellent work and cleaned up after themselves!
The lady in the showroom was very informative and helpful, and our designer was very knowledgable! The installation process was a 10/10! They were punctual, friendly, and informative!
Our designer was very personable and answered all of our questions! Our installers were professional and neat! It was a tidy installation!
We were contacted after submitting an online request, and Elisha was very helpful! She gave us a ballpark price point based upon our size and set up our consultation.
Aaron was a very knowledgable designer! My husband wasn’t sold on it until the consultation. Thank you!
Our installers were great! They helped us move a few things and put everything back!
Aaron was great designing all three of our pergolas (free-standing, operable, and stationary)! Our installers, Luke and Mitchell, were helpful, attentive, and professional throughout each project! Thanks!
Our designer, John, was great! Very engaging, knew the product in & out, provided great suggestions, and got us all set!
Drew & Aiden were great! Very efficient and very motivated to make the installation perfect! Great explanation on the awning operation, and the work area was cleaned up immaculately!
The phone staff was very professional and had a rep out to look things over within a week!
Our designer, Adam, was very professional and knowledgeable regarding what we were looking for. Emails / texts were answered quickly. Impressive!
Our three installers were fantastic – professional, clean, and very knowledgeable of product and installation. WE COULD NOT BE MORE PLEASED GOING WITH W. A. ZIMMER!!
My awning installation crew was excellent!
10/10! VERY professional!
The young lady that greeted us in the showroom was very polite, showed us the rooms, and explained the work W. A. Zimmer provides.
Chad was a blessing to us on this project. He assisted with communication, listened to concerns, and acted upon them. He was sincere, polite, and truly wanted us to be happy with the project.
Everything was excellent! Showroom visit, design consultation, and installation… all 10/10!
The entire staff was helpful and they did well to work around our schedule to have a design consultation in a timely manner. Both of our installers were professional and did good to keep us informed of progress, etc. Great job in clean up and putting things “back together”!
Aaron was very informative, professional, and patient through all of my questions! Luke also did a great job installing my patio cover. He shared his professional knowledge and worked efficiently! Thank you!
Rich was very helpful, knowledgeable, and great to work with! Our installation crew arrived on time, cleaned everything up, and walked us through everything! We appreciate the great job they did!
Our designer, Aaron, showed up on time and explained everything well! The installation crew was professional, well organized, and prepared! The site was also well cleaned!
Our designer, John, was great! Very knowledgable, honest, and trustworthy!
Our installers were very courteous and professional! We’re very happy! No concerns or complaints!
Lovely showroom! I really liked the variety of examples and I appreciated being introduced to key people!
My designer, John, was great and very responsive!
Everyone on the installation side was great! Luke & Mitchell were super communicative and made sure to accommodate our design wishes!
All questions related to my project were answered, and everyone was very personable! 10/10!!
Nice showroom! The young lady was attentive, knowledgable, friendly, and well dressed! Following, we loved having the designer in our home!
No complaints on the installation! For a young crew, they were friendly, well-spoken, and did a nice job cleaning up! The pergola looks GREAT!
Drew and the crew were exceptional! We love our new screen!
My designer, Adam, was very patient and helpful to an elderly widow. He understood what I was looking for and explained clearly what to expect.
Aiden and Lucas were great installation guys. They took the time to explain the product and they cleaned up quickly.
Also, installation was done sooner that expected which was greatly appreciated!
10/10!
Jesse and Zach did an outstanding job! They were very professional and they left the area the same as they found it!
10/10!!!
The young lady that we talked to was very helpful, friendly, and had a sweet personality!
Our designer was very knowledgable, friendly, and very easy to talk with! He was right on time.
Our installer was very friendly and did a great job! He cleaned EVERYTHING up!
We were very impressed with everyone we had contact with!
Elisha took my initial call and she was very helpful and knowledgable! My designer, Adam, was excellent on all counts, as were my installers!
Everyone I spoke with was very knowledgable, competent, and explained things very well! My installers, Drew and Lucas, were a 10/10… it went very smoothly!
Ryon and Rich were very nice! They answered all of my questions and helped guide me!
Our installers, Jesse and Aiden, did a fantastic job! Hard workers! My pergola is exactly what I wanted!
Everyone was very prompt and responsive! Our designer, John, did a great job of matching us up with what we needed!
Aaron was informative and insightful; both he and Elisha were very upbeat! Our installers were very conscientious, respectful, and coordinated in their tasks; clean-up was great!
Aaron explained every detail, and our installation crew was excellent! They explained the process and made sure we didn’t have any concerns. Everything looks fantastic!
10/10!
Everyone was very kind and helpful! I’m a very satisfied repeat customer!
Our designer, Aaron, was very punctual, professional, and patient! He was not high pressure and worked to get the best plan for our needs and budget!
Our installers, Brandon & Aiden, were friendly and personable! Great communication!
I would recommend W. A. Zimmer! We only had positive interactions – nothing negative!
Brandon & Aiden did a wonderful job, answered all of our questions, and the pergola looks great!
The young men worked right along with each other and got the project done in a timely manner. Very courteous! 10/10!
Our installers – Jesse and Lucas – did a great job! Thanks!
Great professionalism, kindness, patience, and all my questions were answered! Even though it was chilly, the installers worked diligently – red noses and all – to get the job done in a timely manner!
I’d recommend W. A. Zimmer with no hesitation!
Seeing the products in the showroom really helped in deciding what might work best!
Our designer, Rich, was very knowledgable, polite, and helpful!
Jesse and Aiden were awesome installers! They did a very neat and great looking installation! The worksite was spotless. Kudos!
Elisha is the BEST!! The installers arrived early and were dedicated to finishing the job in a timely manner!
Our designer, Aaron, did a great job listening to our needs and then walking us through the options to satisfy those needs!
Brandon and Aiden did a great job installing the motorized screen, as well as cleaning up! Excellent experience!
Our designer had a great personality, and our installation was very professional!
John was excellent, very personable, and explained the process thoroughly! Our installer, Luke, was excellent, too! A great job, done in a timely manner, and cleaned up nicely! Great guys!
Adam was very helpful, and our installers could not have been any nicer! Very professional and neat! We would highly recommend Zimmer!
The installers worked thru a HOT day, and their professionalism, skills, and attitudes were great! Thanks so much; we love the screen!
Rich did a great job with our design and helping us see what could be done! He was very knowledgable and creative!
We loved our installers! They were so professional, knowledgable, and gave great customer service!
The staff member that took my call was very helpful and Aaron was professional, punctual, and answered all of my questions during the design consultation! The installers introduced themselves, worked hard, answered all my questions, and left the job site clean!
Awesome experience! Love the shade screens and the privacy they provide!
Design consultation was very straight forward and detailed everything. The installed version matched exactly as presented! Lucas & Drew did great work, were focused on the details, and treated my home like their own!
Elisha, in the showroom, was very friendly, answered all of our questions, and made us feel welcome! Rich had great suggestions on our design and described the product in depth! We were very impressed with the quality of the installers’ work! They were meticulous, precise, friendly, and polite! We would highly recommend these young men!
Everyone in the showroom was very helpful and answered all of our questions! Aaron was able to show us, in detail, what the operable pergola would look like on our home, and how to work it! The installers did a great job and were very helpful in answering any questions that we had!
Our designer, Aaron, was very knowledgable, polite, and accommodating! Our installers did excellent work, paid attention to detail, and were respectful of our property! You can be very proud of your employees!
W. A. Zimmer responded promptly to my online inquiry, and our designer, Aaron, was knowledgable of the product, didn’t pressure us, and took the time to personally adjust his presentation to fit our circumstances. Our installation team (Drew and Lucas) worked quite well together and are definitely an asset to your team!
The young men doing our installation were outstanding! They worked long days and were always polite! A+
The pergola turned out so beautiful; I’m getting lots of compliments! I made some adjustments to the design, but your guys never missed a beat and really came through for me! The workers were available to answer all of my questions and totally cleaned up as soon as they were done!
Our designer, John, was a very nice young man, and the installation team was excellent! They were on time, professional, and maintained a clean job site!
We really wish that we would have purchased the awning a long time ago. It adds shade and adds a beautiful color to our deck!
The showroom was beautiful and very inviting! Our designer, Adam, was very helpful with the expectations as to how the awning would be installed, the warranty, and the “cost”.
We were very pleased with the workmanship of the installers! They didn’t stomp on my flowers, etc.! We would recommend W. A. Zimmer to anyone who asks us about the awning!
Dear Mr. Lemon,
Just a note to thank you for our beautiful new porch. First, we appreciate Aaron for giving us the idea, and then thanks to Jessie & Lucas who worked a long, hot day to get it installed! We really love the improvement the Operable Pergola has made to our home.
I’m loving the pergola! They did a great job! I’ll be enjoying this space for years to come!
When we described what we had in mind for a pergola with our designer, Rich, he indicated that they had never installed a pergola like we were describing, but said they would be able to build one for us. He designed one on his computer to see if that was what we had in mind, and it was. Rich was a pleasure to work with, and not only patient and knowledgable, he is honest and a gentleman.
At no time did W. A. Zimmer over-promise and under-deliver!
Apparently, you sent us the A-Team for the installation of our pergola. Jesse and Brandon did an outstanding job of installing our pergola! They kept us informed of what they were going to do and the estimated time for the completion of the installation. If we had any questions, Jesse always took the time to answer them.
Jesse and Brandon were like “Poetry in Motion”, always working, never taking a break. We have never seen workers so dedicated to getting the job done! W. A. Zimmer is blessed to have them as employees.
We have had people stop by to get a closer look at our pergola and mentioned how beautiful it is. Hopefully, you will receive some business from some of them.
God bless all of you, and thank you for taking care of us!
Our designer, John, was very professional and spent time to answer all of my questions!
Our installer, Luke, did a great job and left the residence clean!
John was great in every aspect of the sales consultation process! Also, he was always available by phone with any questions we had along the way.
The installation crew was so hard working and professional! They stayed to finish the job even though it was getting dark. We need more of that work ethic in our society!
We couldn’t be happier with our awning and the service we received from Adam and the installation team!
The showroom attendant was friendly and helpful, and our designer, John, was very personable and knowledgeable!
We are completely happy with the installation. Amazed they completed it in one day in extreme heat and in spite of us being without power due to an overnight storm!
The showroom staff was friendly, welcoming, and knowledgeable. Never have I had such an efficient and helpful experience!
Our designer, Aaron, was friendly and professional! He was very informative as to the process for installation.
Jesse and Brandon were professional, informative, and prompt! I would rate the entire experience as “GREAT”!!
The pergola is wonderful!! James and Aiden did an outstanding job!
We were extremely satisfied with the product and service we received! Luke and his helper did an excellent job! The area was cleaned up and we were given perfect instructions on how to operate the screens. Would definitely recommend W. A. Zimmer Company!
From exploring our options, to designing the pergola, to final installation, they were great to work with! They kept us apprised of every step of the project. We couldn’t be happier with the final result – an outstanding outdoor living space!
The young lady at the showroom is very knowledgeable of all the products – very helpful. We came to the showroom about 1:00 pm and Jason came to our house at about 4:00 pm that afternoon and by 5:30 we signed an agreement for our new Pavilion Roof.
The installers are craftsmen, their work is excellent – just a great job on our sunroom 4 years ago and now on our new Pavilion Roof.
Bill Zimmer was great to work with and I know this was a difficult project for him. He was very patient and very responsive throughout the process. Bill was very helpful in meeting our budget requirements, but still giving us the look we wanted. Much, much appreciated.
The installer Bill was a great guy! Lots of attention to detail and specifics. Did a fantastic job at cleaning up. We will always use W.A. Zimmer for future projects.
Your installers are the “BEST” I have ever seen. When I asked a question about the sunroom your installers answered all my questions. I would like to thank all of the W.A. Zimmer people from the showroom all the way to the installers. Thank you very much for a job well done.
A big “THANK YOU” to Bill for all the extra effort on our room enclosure. We will recommend W.A. Zimmer to anyone who asks and a lot of that has to do with the quality and craftsmanship of his work.
Steve did his best to keep dirt and dust confined and always cleaned everything up. –
Everyone was very personable and helpful. They helped us determine exactly what we needed and wanted in our screened porch. They were very professional and kept us well informed of what they were doing and the progress. They kept everything neat and orderly at the worksite.
From the initial contact, I was very impressed with Allison. She had a great personality and was a very nice young lady. Rich the designer, explained everything in detail and answered all my questions at the design consultation. During the installation, I was not home, but I am very happy with my awning and the overall results.
No complaints. Adam was a good salesman, on time, and everything was a job well done.
From the initial contact, everyone was extremely helpful and followed through. At our design consultation, Rich answered all of our questions and was not aggressive. We loved the design that he did on the computer. During the whole process, he checked to make sure things were going well and he was very courteous and knowledgeable. The installers were very courteous and knew what they were doing. They all worked very hard and did an excellent job on our pergola.
Adam, who was our designer, was a very personal fella. The installers were very good at cleaning up every day and working constantly. They were very particular about their work. Very accommodating to whatever we wanted.
The initial contact was very friendly, helpful, not pushy, and very knowledgeable. We were impressed by the quality of the materials and the practical use. Adam, our designer, was very friendly, helpful, and willing to come to our home when it fit our schedule best. He was well prepared and knowledgeable. We loved the huge selection! The installation crew was very friendly. Job well done! The installation was done in a timely manner. The installers did a great job explaining everything. We recommend Zimmer to anyone!
I would give your entire crew a “10” in all areas. Both our sunroom and roof have had many compliments.
I came in to make an appointment and I got the information that I needed without “pressure.” I told Steve, who was the designer, what I wanted and he was able to give me exactly what I wanted. Really impressed with the storm door and there was no pressure to buy. The installers were great workers and they cleaned up their mess.
The young lady we talked to inside the showroom was very helpful. She was full of personality, and we enjoyed her help very much. Our designer, Adam had a lot of good ideas and he presented everything very well. The installation crew kept everything cleaned up and had all of the tools to get the job done. They also kept us informed on their progress.
Our initial contact inside the showroom was courteous and friendly. Our designer was very knowledgeable and worked well with us to fill our need. The installation crew worked very hard under very trying weather conditions. Overall we give them a “10” with our W.A. Zimmer experience.
Our designer Rich was great and knew the product well. He was very polite and didn’t pressure us to get any more than what we needed. As for the installers, they were very nice men and cleaned up great. We are very pleased with the work that you did, thank you!
The showroom was impressive and gave us many options to choose from. The gal that waited on us was knowledgeable, personable, and helpful. Rich, our design consultant was professional, friendly, and accommodating. The computer drawings he provided were helpful in making a decision. We gratefully appreciated the “work ethics” of the two installers. They worked hard and consistent until the job was done.